We Started with
Five Bikes and
a Pickup Truck.

It started the way most good things do — with a problem nobody else was solving. In 2017, our founders Carlos and Sofía were living in La Veleta and watching visitors struggle. The bikes in Centro were overpriced and in poor condition. Nobody delivered. Nobody spoke French. And every guest they met was asking the same thing: "Where can I get a good bike?"

They bought five cruisers with personal savings, loaded them into a borrowed pickup truck, and started delivering to Airbnbs in Aldea Zama. Word spread fast. Within three months, they had 20 bikes and a waiting list. By the end of the first high season, they had 40.

Today, Aldea Bikes has a fleet of 70 well-maintained bikes, a dedicated delivery van, and a small team of people who genuinely love what they do. Our head mechanic, Luis, personally inspects every bike before it leaves. Our customer contact, Marie, handles all English and French communications. Carlos still does a large portion of the deliveries himself — he likes meeting guests.

We've never raised our delivery fee above zero. We've never turned away a guest because their address was hard to find. And we've never stopped believing that the best way to see Tulum is from the saddle of a well-maintained beach cruiser, delivered right to your door.